Remote Member Care Specialist — Path to Leadership

Lever, Inc.; Central (LA); Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Remote work

Written process

Coaching from experienced staff

Leadership path

Job summary

Lever, Inc. is seeking motivated, coachable professionals for a remote, career-building role. You’ll engage in conversations with warm leads who requested help on financial-protection options, following a written process and proven coaching from colleagues.

Interviews are conducted on Zoom; you’ll be measured on activity and results, with opportunities for leadership if you perform. This is a remote role designed for self-starters who excel in client-facing dialogue.

Qualifications

• Competitive and coachable individuals welcome.
• Comfortable speaking with clients over video calls.
• Able to work effectively in a remote environment.

Responsibilities

• Take requested conversations — no cold lists
• Explain benefit options simply
• Help clients enroll when it is a fit
• Keep a clean follow-up rhythm

Skills

Warm leads

Remote comms

Coachability

Camera comfort

Job description

Lever, Inc. is seeking motivated, coachable professionals for a remote, career-building role. You’ll engage in conversations with warm leads who requested help on financial-protection options, following a written process and proven coaching from colleagues.

Interviews are conducted on Zoom; you’ll be measured on activity and results, with opportunities for leadership if you perform. This is a remote role designed for self-starters who excel in client-facing dialogue.