Remote Member Care Leader - Family-Focused Support

AO Garcia Agency; Juneau (AK); Remote; USD 40,000 - 70,000; Full time

Job summary

AO Garcia Agency is seeking a client-facing professional for a fully remote role in financial services. You will enroll and support clients who request guidance, working within a structured process and with training from leaders who stay involved.

The role emphasizes meaningful work for families, with a schedule you can build around real life and a portfolio that you’ll continue serving rather than one-off calls.

Qualifications

• Clear, human communication is essential.
• Ability to work without direct supervision.
• Willingness to follow a proven process.
• Interest in discussing benefits, not just sales energy.

Responsibilities

• Enroll and support clients who asked for guidance.
• Engage in client-facing conversations related to financial services.
• Work remotely with a distributed team.
• Represent a portfolio of services to families and individuals.

Skills

Clear communication

Self-discipline

Process adherence

Benefits conversations

Job description

AO Garcia Agency is seeking a client-facing professional for a fully remote role in financial services. You will enroll and support clients who request guidance, working within a structured process and with training from leaders who stay involved.

The role emphasizes meaningful work for families, with a schedule you can build around real life and a portfolio that you’ll continue serving rather than one-off calls.