Remote Member Benefits Specialist

AO Globe Life; Cincinnati (OH); Remote; USD 40,000 - 65,000; Full time

Job summary

AO Globe Life is seeking motivated professionals to join our fully remote team as Remote Member Benefits Specialists. This role involves conducting scheduled virtual consultations with clients across the United States, guiding them through benefit options, and explaining enrollment steps.

Onboarding is comprehensive with mentorship and regular training to strengthen leadership skills and client service expertise.

Qualifications

• Strong verbal communication and interpersonal skills.
• Organized, dependable, and comfortable working independently in a remote environment.
• Confidence using video conferencing platforms and digital communication tools.
• Motivated by service-oriented, purpose-driven work.
• Previous experience in customer service, sales, or client relations is helpful but not required.

Responsibilities

• Conduct scheduled virtual consultations with clients through Zoom.
• Identify client needs and guide them through available benefit options.
• Clearly explain policies, coverage details, and enrollment steps.
• Maintain accurate digital client records and follow-up communications.
• Provide exceptional client service while building long-term relationships.
• Participate in regular training sessions and team meetings to strengthen professional skills.

Skills

Verbal communication

Organized

Remote work

Video conferencing

Service-driven

Customer service experience (helpful)

Tools

Zoom

Job description

AO Globe Life is seeking motivated professionals to join our fully remote team as Remote Member Benefits Specialists. This role involves conducting scheduled virtual consultations with clients across the United States, guiding them through benefit options, and explaining enrollment steps.

Onboarding is comprehensive with mentorship and regular training to strengthen leadership skills and client service expertise.