Remote Medicare Operations Associate (Temp)

NTT DATA, Inc.; Lincoln (RI); On-site; USD 32,000 - 42,000; Full time

Job summary

NTT DATA, Inc. is seeking a TEMP BPO Associate in Lincoln, Rhode Island, to support Medicare members, prescribers, and providers via phone and fax intake. The role focuses on accurate case setup, review, outreach, and documentation in a regulated environment.

Work is full-time and remote (Work at Home); flexibility is required based on business needs. Training emphasizes modular learning across Medicare Part D and Part B processes to enable production readiness.

Responsibilities

• Process coverage-related requests across phone and fax channels.
• Ensure accurate case setup, review, outreach, and documentation.
• Resolve requests timely per Medicare guidelines and CMS timelines.

Job description

NTT DATA, Inc. is seeking a TEMP BPO Associate in Lincoln, Rhode Island, to support Medicare members, prescribers, and providers via phone and fax intake. The role focuses on accurate case setup, review, outreach, and documentation in a regulated environment.

Work is full-time and remote (Work at Home); flexibility is required based on business needs. Training emphasizes modular learning across Medicare Part D and Part B processes to enable production readiness.