Enrollment Specialist, Remote

NTT DATA North America; Plano (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

NTT DATA North America is seeking an Enrollment Specialist in Plano, TX to support key membership elections and enrollment applications into the ikaMedicareGateway system. The role requires attention to detail and regulatory awareness.

You will update demographics and other membership information from paper correspondence and telephone documentation, make outbound calls to health plan members to clarify missing or incomplete information, and maintain current knowledge of CMS compliance

Responsibilities

• Update demographics and other membership information from paper correspondence and telephone call documentation
• Make outbound calls to health plan members to clarify missing or incomplete information
• Maintain current knowledge of CMS compliance requirements as they pertain to Medicare Advantage enrollment and member maintenance

Job description

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

Responsibilities

Key membership elections and enrollment applications into ikaMedicareGateway system

• Update demographics and other membership information from paper correspondence and telephone call documentation
• Make outbound calls to health plan members to clarify missing or incomplete information
• Maintain current knowledge of CMS compliance requirements as they pertain to Medicare Advantage enrollment and member maintenance