Remote Medicare Documents Specialist — Compliance & Process Lead

BlueCross BlueShield of Tennessee; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

BCBST BlueCross BlueShield of Tennessee, Inc. is hiring a Medicare Products Document Specialist to ensure member communications and materials are accurate, compliant, and delivered on time.

You’ll manage end-to-end annual mailings, interpret CMS regulations, and collaborate with Product Strategy, Operations, Pharmacy, and Compliance. This remote role emphasizes process improvements and AI-enabled efficiencies.

Qualifications

• Bachelor's degree or equivalent in Marketing, Communications, or Business.
• 5 years of healthcare industry experience.
• 3 years of Medicare products experience.
• Strong written communication skills.
• Ability to interpret CMS regulations.

Responsibilities

• Managing the end-to-end process for the annual member mailing to ensure benefit information is accurate and on time.
• Serving as department liaison with Product Strategy, Operations, Pharmacy, and Compliance to maintain open dialogue.
• Reviewing and interpreting CMS regulations to ensure compliance with governing bodies.
• Implementing and improving procedures for handling plan materials and regulatory documents; analyzing root causes and applying changes.

Skills

Healthcare industry

CMS regulations

Project management

Communication skills

Vendor liaison

Education

Bachelor's Degree or equivalent

Job description

BCBST BlueCross BlueShield of Tennessee, Inc. is hiring a Medicare Products Document Specialist to ensure member communications and materials are accurate, compliant, and delivered on time.

You’ll manage end-to-end annual mailings, interpret CMS regulations, and collaborate with Product Strategy, Operations, Pharmacy, and Compliance. This remote role emphasizes process improvements and AI-enabled efficiencies.