CareHarmony is seeking an Enrollment Specialist for its Patient Engagement Specialist team in the Town of Florida, NY. This full-time remote position involves educating and enrolling patients in a Medicare-sponsored care coordination program aimed at managing chronic illnesses like diabetes and COPD. Candidates should possess strong people skills, exceptional communication abilities, and a focus on patient care. Benefits include health insurance, a 401k plan, paid holidays, and career growth opportunities.
Qualifications
Experience in a high-volume sales or customer-service environment.
Ability to explain the program in an informative and personable manner.
Ability to multi-task across various software platforms.
Responsibilities
Make outbound calls to educate patients on the CCM program.
Persuade patients to enroll in the program.
Maintain a high call volume and accurately document conversations.
Meet daily call and enrollment metrics.
Skills
Strong people skills
Excellent communication skills
High-quality data-entry skills
Adaptability
Empathy
Education
Associate degree or higher
Tools
Microsoft Office
Outlook
Excel
Word
Skype
Job description
CareHarmony is seeking an Enrollment Specialist for its Patient Engagement Specialist team in the Town of Florida, NY. This full-time remote position involves educating and enrolling patients in a Medicare-sponsored care coordination program aimed at managing chronic illnesses like diabetes and COPD. Candidates should possess strong people skills, exceptional communication abilities, and a focus on patient care. Benefits include health insurance, a 401k plan, paid holidays, and career growth opportunities.