Remote Medicare Advantage Product Leader

Humana, Inc.; Phoenix (AZ); Remote; USD 104,000 - 143,000; Full time

Benefits offered by this job

Bonus incentive plan

Job summary

Humana seeks a senior Insurance Product Manager leader to oversee a team providing quality, validation, testing and delivery support across Medicare Advantage portfolios. The role partners with Senior Product Managers and cross-functional teams to ensure product decisions are accurately reflected across CMS filings, member materials, systems and operational processes.

This is a hands-on leadership role to create structure, develop talent, improve processes and build a culture of quality and

Responsibilities

• Lead a team of Insurance Product Managers, establishing clear performance expectations and accountability for results
• Translate portfolio priorities into team objectives, work assignments and delivery expectations
• Prioritize and allocate resources across bid development, CMS filings, AEP readiness, implementation, validation and other regulatory deliverables
• Monitor workloads and rebalance assignments as priorities change
• Provide regular coaching and actionable feedback to strengthen product knowledge, judgment, and quality orientation
• Foster a collaborative, accountable environment connecting work to portfolio and member outcomes
• Oversee shared-service delivery across Medicare Advantage portfolios including validation, testing and readiness
• Coordinate handoffs between shared-services and Senior Product Managers and ensure timely, compliant deliverables
• Identify recurring needs and create standardized tools and practices to improve efficiency and quality
• Provide visibility into capacity, priorities, delivery status and risks for planning purposes
• Maintain team workflows and controls to support timely regulatory and product deliverables
• Drive audit readiness with complete documentation, validations and corrective actions
• Track milestones, identify risks early and develop mitigation plans
• Coordinate with Compliance and other teams to address findings and ensure corrective actions
• Use performance data to identify opportunities to improve accuracy, cycle time, capacity and productivity
• Lead changes to improve processes, tools and ways of working
• Conduct root-cause analysis on defects and implement corrective actions
• Establish metrics and routines that provide visibility into workload, quality, risks and delivery performance
• Share lessons learned and best practices across teams and partners
• Communicate delivery updates clearly to Product leaders and cross-functional partners
• Lead through change to maintain engagement and execution

Job description

Humana seeks a senior Insurance Product Manager leader to oversee a team providing quality, validation, testing and delivery support across Medicare Advantage portfolios. The role partners with Senior Product Managers and cross-functional teams to ensure product decisions are accurately reflected across CMS filings, member materials, systems and operational processes.

This is a hands-on leadership role to create structure, develop talent, improve processes and build a culture of quality and