Remote Medical Scheduler

LivWell Infusions; Scottsdale (AZ); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Home office stipend

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

Competitive salary

Dental insurance

Job summary

LivWell Infusions is seeking a detail-oriented Medical Scheduler to manage patient appointments, coordinate clinician schedules, and support smooth daily operations. The role requires excellent communication, accuracy, and the ability to multitask in a healthcare setting.

You will handle high call volumes, maintain EMR records, and collaborate with clinicians to resolve scheduling conflicts. Occasional front office support at infusion centers in Northern California may be required.

Qualifications

• High school diploma required; associate's or bachelor's degree preferred.
• Minimum 2 years in a healthcare setting, preferably in a scheduling role.
• Proficiency in medical scheduling software and EMR systems.
• Strong knowledge of medical terminology and insurance procedures.
• Excellent communication and customer service skills.

Responsibilities

• Schedule and manage patient appointments efficiently, considering factors such as urgency, clinician availability, and patient preferences
• Handle high volumes of phone calls and emails, responding to patient inquiries and addressing scheduling concerns
• Maintain accurate and up-to-date patient records and information in our EMR system
• Collaborate with healthcare clinicians and administrative staff to resolve scheduling conflicts and optimize resource utilization
• Process appointment changes, cancellations, and reschedules promptly
• Ensure compliance with patient confidentiality regulations and facility policies
• Assisting at the infusion centers in Northern California as the front office admin as needed

Skills

Attention to detail

Communication

Multitasking

Data entry

Time management

Independent work

Education

High school diploma

Associate's or Bachelor's preferred

Tools

EMR systems

Scheduling software

Job description

Benefits:

• Health insurance
• Home office stipend
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• Competitive salary
• Dental insurance

We are seeking a detail-oriented and organized Medical Scheduler to join our healthcare team. The ideal candidate will be responsible for managing patient appointments, coordinating schedules for medical staff, and ensuring smooth daily operations.

Key Responsibilities

• Schedule and manage patient appointments efficiently, considering factors such as urgency, clinician availability, and patient preferences
• Handle high volumes of phone calls and emails, responding to patient inquiries and addressing scheduling concerns
• Maintain accurate and up-to-date patient records and information in our electronic medical record (EMR) system
• Collaborate with healthcare clinicians and administrative staff to resolve scheduling conflicts and optimize resource utilization
• Process appointment changes, cancellations, and reschedules promptly
• Ensure compliance with patient confidentiality regulations and facility policies
• Assisting at the infusion centers in Northern California as the front office admin as needed

Qualifications

• High school diploma required; associate's or bachelor's degree preferred
• Minimum of 2 years of experience in a healthcare setting, preferably in a scheduling role
• Proficiency in medical scheduling software and EMR systems
• Strong knowledge of medical terminology and insurance procedures
• Excellent communication and customer service skills
• Ability to multitask, prioritize work, and maintain a high level of accuracy
• Strong organizational and time management skills

Skills and Attributes

• Attention to detail with the ability to manage complex schedules
• Excellent interpersonal skills for interacting with patients, healthcare providers, and staff via phone and email
• Ability to work independently while maintaining productivity
• Proficiency in data entry and basic computer skills
• Strong problem-solving abilities to address scheduling conflicts and patient concerns

Work Environment:

• Remote
• Flexible schedule may be required to accommodate patient needs across different time zones

The successful candidate will play a crucial role in ensuring efficient operations and positive patient experiences. If you have a passion for healthcare administration and excel in organization and communication, we encourage you to apply for this Medical Scheduler position.