Remote Medical Interpreter & Cultural Mediator

Lehigh Valley Hospital; United States; Remote; USD 40,000 - 56,000; Full time

Job summary

Lehigh Valley Health Network is seeking an Interpreter to provide foreign language interpreting services, enabling understanding and successful communication between LEP patients and staff. You will facilitate cross-cultural communication across patients of all ages, assisting clinic staff with accurate interpretation.

Responsibilities include interpreting between LEP patients and hospital personnel, educating staff on cultural considerations, and acting as a conduit for clinical services.

Qualifications

• High School Diploma or GED required.
• 1 year experience in human or health services.
• Ability to adhere to interpreter standards of practice and code of ethics.
• Ability to interpret and translate daily, in potentially stressful situations.
• Excellent listening skills.
• Knowledge of medical terminology or specialized vocabulary.

Responsibilities

• Provides accurate interpretation between LEP patients and hospital personnel.
• Educates individuals and staff on culturally specific values and practices relevant to encounters.
• Acts as conduit of information for clinical services including medical terminology support.
• Informs LEP patients about the interpreter's role and limits of what interpreters can do.
• Serves as a cultural mediator to enhance communication between patients and clinicians.
• Explains hospital resources, office protocols and limitations to clinicians and patients, and makes referrals.
• Develops relationships with LEP community groups focusing on community needs.
• Provides verbatim interpretation to preserve medical records and conveys meaning in the target language.
• Listens effectively and conveys speaker's intent, tone, and language level.

Skills

Interpreting

Cultural mediation

Communication skills

Stress management

Medical terminology

Education

High School Diploma/GED

Job description

Lehigh Valley Health Network is seeking an Interpreter to provide foreign language interpreting services, enabling understanding and successful communication between LEP patients and staff. You will facilitate cross-cultural communication across patients of all ages, assisting clinic staff with accurate interpretation.

Responsibilities include interpreting between LEP patients and hospital personnel, educating staff on cultural considerations, and acting as a conduit for clinical services.