Remote Medical Collections Specialist

Allegiance Mobile Health; Austin (TX); Remote; USD 42,000 - 62,000; Full time

Job summary

Allegiance Medical Enterprises is seeking a Collections Specialist to remotely manage aged ambulance insurance claims across Medicare, Medicaid, and commercial payers. The role emphasizes timely filing, appeals, and accurate documentation of all payer communications.

The ideal candidate will have remote-work experience, strong negotiation skills, and knowledge of PHI handling, with a focus on preventing write-offs and protecting revenue.

Qualifications

• Strong knowledge of Medicare, Medicaid, Medicare Advantage, and commercial payer claims processing.
• Ability to review aging accounts and prioritize recovery opportunities.
• Excellent written and verbal communication and negotiation skills.
• Experience with remote work tech (VPN, secure messaging, video conferencing).

Responsibilities

• Follow up on aged accounts receivable by aging bucket and payer to reduce days in A/R.
• Contact payers by phone, portal, or secure messaging to obtain status and secure payment or a resolution date.
• Review denials and determine root causes; submit corrected claims and appeals with supporting docs.
• Monitor deadlines for timely filing and appeals and escalate complex accounts as needed.
• Document all contacts and actions in the billing system and track promised payments.
• Identify underpayments and pursue corrective payments.
• Coordinate with internal teams to obtain missing documentation for payment support.

Skills

Medicare/Medicaid billing knowledge

A/R aging analysis

Strong communication

HIPAA compliance

Remote work tools

Education

High School Diploma

Associate degree preferred

Job description

Allegiance Medical Enterprises is seeking a Collections Specialist to remotely manage aged ambulance insurance claims across Medicare, Medicaid, and commercial payers. The role emphasizes timely filing, appeals, and accurate documentation of all payer communications.

The ideal candidate will have remote-work experience, strong negotiation skills, and knowledge of PHI handling, with a focus on preventing write-offs and protecting revenue.