Remote Medical Billing & Collections Specialist

UnitedHealth Group; Corvallis (OR); Hybrid; USD 25,000 - 44,000; Full time

Benefits offered by this job

Benefits package

Incentive programs

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group is seeking a Patient Accounts Credit and Collection Representative in Corvallis, Oregon. The role focuses on collecting past due accounts and handling patient inquiries related to billing, insurance, and payment options.

It is full-time, with 8:00 am - 4:30 pm shifts and potential overtime. Responsibilities include monitoring ageing balances, updating demographics, and coordinating payment plans while maintaining high service standards.

Qualifications

• High School/GED or equivalent work experience.
• 1+ years of experience in a medical-based billing office.
• 1+ years of customer service experience.
• Experience with computers and Windows based programs including Word and Excel.
• Knowledge of accounting skills and insurance carrier billing processes.

Responsibilities

• Perform collection activities for past due accounts and respond to inquiries about patient responsibility, billing statements, and insurance.
• Monitor ageing balances and ensure accurate demographics and linked family accounts; contact patients for payment or set up payment plans.
• Resolve billing questions, inquiries, and complaints promptly; support other departments and staff as needed.
• Participate in orientation and training of new employees.

Skills

Customer service

Billing

Communication skills

Problem solving

Multi-tasking

Education

High School/GED

Tools

Microsoft Word

Microsoft Excel

Windows OS

Billing software

Job description

UnitedHealth Group is seeking a Patient Accounts Credit and Collection Representative in Corvallis, Oregon. The role focuses on collecting past due accounts and handling patient inquiries related to billing, insurance, and payment options.

It is full-time, with 8:00 am - 4:30 pm shifts and potential overtime. Responsibilities include monitoring ageing balances, updating demographics, and coordinating payment plans while maintaining high service standards.