Remote Medicaid Outreach & Coordination Coordinator

UnitedHealth Group; Roanoke (VA); On-site; Confidential; Full time

Benefits offered by this job

Paid Time Off

Medical Plan (HSA/HDHP)

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group is seeking candidates in Virginia for a role focused on engaging Medicaid members, conducting initial health screenings, and coordinating care with providers and community resources. The position offers telecommute flexibility within the state of Virginia while maintaining regular business hours and rotating weekend coverage.

You will educate members on program benefits, document interactions, and ensure compliance with HIPAA, with opportunities to grow within a supportive

Qualifications

• High School Diploma or GED required.
• 2+ years Medicaid experience.
• 1+ year telephonic experience with members/customers.

Responsibilities

• Conduct outreach to newly enrolled members for initial health screenings.
• Identify medical, behavioral, functional, and social needs.
• Document screening results in required systems.
• Explain benefits and how to access care.
• Coordinate with providers, programs, and community resources.
• Follow HIPAA privacy requirements.

Skills

Medicaid experience

Telephonic outreach

MS Word

MS Excel

Outlook

PHI security

Virginia resident

Education

High School Diploma / GED

Job description

UnitedHealth Group is seeking candidates in Virginia for a role focused on engaging Medicaid members, conducting initial health screenings, and coordinating care with providers and community resources. The position offers telecommute flexibility within the state of Virginia while maintaining regular business hours and rotating weekend coverage.

You will educate members on program benefits, document interactions, and ensure compliance with HIPAA, with opportunities to grow within a supportive