Remote Manual QA Analyst: UAT, SQL & Jira Skills

Tier4 Group; Boston (MA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Tier4 Group in Boston, MA seeks a detail-oriented QA Analyst to support and maintain enterprise applications. The role covers QA testing, production support, UAT, and support activities to ensure reliability, data integrity, and an exceptional user experience for internal and external stakeholders.

The ideal candidate will excel in manual testing, SQL, Jira/Xray, defect management, accessibility testing, and business support, with exposure to test automation preferred.

Qualifications

• Hands-on manual QA testing experience.

Responsibilities

• Perform and lead functional, regression, integration, and user acceptance testing activities.
• Develop and execute test plans, test cases, test scripts, and test data.
• Validate system functionality against business and technical requirements.
• Create complex test data to support testing efforts.
• Work closely with application teams and business stakeholders throughout the testing lifecycle.
• Perform workflow analysis and recommend process improvements.
• Ensure applications meet quality standards prior to deployment.
• Log, track, validate, and verify defects through resolution.
• Coordinate defect remediation efforts with technical teams.
• Support production issues and troubleshoot application-related problems.
• Communicate testing results, risks, and defect status to stakeholders.
• Manage and triage support tickets submitted by business users and escalated support channels.
• Work directly with business partners to understand and translate requirements into testing scenarios.
• Support application users by investigating issues and providing guidance as needed.
• Create use cases and test scenarios for UAT.
• Demonstrate application workflows to business users.
• Partner directly with UAT participants and provide testing support throughout the UAT process.

Skills

Manual QA

SQL

Jira

Jira Xray

UAT

Accessibility WCAG 2.1

Test planning

Test cases

Defect tracking

Tools

Jira

Jira Xray

Job description

Tier4 Group in Boston, MA seeks a detail-oriented QA Analyst to support and maintain enterprise applications. The role covers QA testing, production support, UAT, and support activities to ensure reliability, data integrity, and an exceptional user experience for internal and external stakeholders.

The ideal candidate will excel in manual testing, SQL, Jira/Xray, defect management, accessibility testing, and business support, with exposure to test automation preferred.