Remote Manager, Clinical Implementation & MIPS Compliance

Raintree Systems; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Raintree Systems is seeking a Manager, Professional Services (Clinical Implementation & Regulatory/MIPS) to lead a clinical implementation team and act as the subject matter expert for MIPS compliance and quality reporting. The role balances people leadership with regulatory strategy while driving product launch readiness from Beta to GA.

You will oversee capacity planning, coach consultants, manage 1–2 strategic deployments, and collaborate with Product Management to ensure regulatory-

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, Information Systems, or equivalent experience.
• Active or past clinical degree (PT/OT/SLT) is a strong plus.
• Minimum 2 years of formal people management or team lead experience.
• 3–5 years managing complex projects or implementation teams in ambulatory EMR/EHR space.
• Minimum 2 years regulatory experience (MIPS) translating mandates into software workflows.
• Strong knowledge of medical billing, scheduling, and clinical documentation software, with AI tool adoption experience.

Responsibilities

• People Management & Clinical Team Leadership: manage direct reports, conduct 1:1s, development, and performance reviews.
• Consultative Coaching & Upskilling: teach and upskill consultants on advanced techniques for software updates and clinical workflows.
• Capacity & Operational Planning: oversee project assignments, monitor backlogs, track utilization, and balance workloads.
• Product Launch & Readiness: work with Product Management during Beta to GA, and author internal playbooks.
• Regulatory & MIPS Strategy Leadership: govern healthcare quality reporting programs and enable compliant workflows.
• Enablement & Framework Development: create training frameworks and playbooks for regulatory deployments.
• Cross-Functional Collaboration: bridge Professional Services and Product Management for regulatory enhancements.
• Client & Escalation Lead: serve as escalation point for complex regulatory issues and audits.
• Quality Assurance: oversee testing, training, QA across implementations and maintain CSAT 95%+.
• Operational Readiness & Launch Management: forecast capacity and prepare teams for major product launches.

Skills

Team Leadership

Coaching & Mentoring

Capacity Planning

Product Launch Readiness

AI & Automation

Portfolio Management

Regulatory Compliance

Education

Bachelor's degree in Healthcare Administration / Business Administration / Information Systems

Tools

AI Tools

Job description

Raintree Systems is seeking a Manager, Professional Services (Clinical Implementation & Regulatory/MIPS) to lead a clinical implementation team and act as the subject matter expert for MIPS compliance and quality reporting. The role balances people leadership with regulatory strategy while driving product launch readiness from Beta to GA.

You will oversee capacity planning, coach consultants, manage 1–2 strategic deployments, and collaborate with Product Management to ensure regulatory-