Remote Manager, Clinical Implementation & MIPS

Raintree Systems, Inc.; United States; Remote; USD 120,000 - 150,000; Full time

Job summary

Raintree Systems, Inc. seeks a Manager, Professional Services (Clinical Implementation & Regulatory/MIPS) to lead a clinical implementation team while serving as the subject matter expert for regulatory compliance and quality reporting.

The role balances people management with strategic regulatory leadership, driving user adoption, beta vs GA readiness, and client governance across healthcare software deployments.

Qualifications

• Bachelor's degree in Healthcare Administration or related field.
• 2+ years of formal people management or team lead experience.
• 3–5 years of experience managing complex projects or implementation teams, preferably in ambulatory EMR/EHR.

Responsibilities

• Provide day-to-day managerial leadership for direct reports, including 1:1 meetings, career pathing and performance management.
• Coach consultants on advanced consultative techniques and navigate client conversations on software updates and clinical workflows.
• Oversee capacity planning, backlogs, utilization, and balanced workloads.
• Collaborate with Product Management during Beta to GA, drafting internal consulting playbooks.
• Lead regulatory governance for MIPS and other quality reporting programs within workflows.
• Oversee QA, training, and client CSAT efforts to ensure high satisfaction.

Education

Bachelor's degree in Healthcare Administration

Clinical degree (PT/OT/SLT) a strong plus

Job description

Raintree Systems, Inc. seeks a Manager, Professional Services (Clinical Implementation & Regulatory/MIPS) to lead a clinical implementation team while serving as the subject matter expert for regulatory compliance and quality reporting.

The role balances people management with strategic regulatory leadership, driving user adoption, beta vs GA readiness, and client governance across healthcare software deployments.