Remote Manager, AI Conversational Design — Lead & Scale

Pearl; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Pearl is seeking a Manager of AI Conversational Design to lead a team shaping AI experiences used by millions. You will mentor designers, partner with Product, Engineering, Analytics, and AI teams, and drive scalable conversational solutions across the platform.

The role emphasizes hands-on coaching, strategic initiatives, and a culture of experimentation. Pearl offers a collaborative environment and remote-first opportunities for qualified states.

Qualifications

• Experience leading and developing teams in Conversation Design or related field.
• Hands-on experience building and shipping conversational AI products or LLM-powered agents.
• Experience improving conversational quality through evaluation, optimization, experimentation, or A/B testing.

Responsibilities

• Lead, coach, and develop Conversation Designers through feedback, career support, and prioritization.
• Hire and onboard new team members as the organization grows.
• Partner across Product, Engineering, Analytics, Machine Learning, and AI to deliver effective conversational experiences.
• Own a strategic initiative to improve evaluation, tooling, workflows, or quality practices.
• Use AI tools, experimentation, and customer insights to improve team output.

Skills

Conversation Design leadership

LLM-powered agents

Cross-functional collaboration

People development

Experimentation & evaluation

Tools

AI tooling

Job description

Pearl is seeking a Manager of AI Conversational Design to lead a team shaping AI experiences used by millions. You will mentor designers, partner with Product, Engineering, Analytics, and AI teams, and drive scalable conversational solutions across the platform.

The role emphasizes hands-on coaching, strategic initiatives, and a culture of experimentation. Pearl offers a collaborative environment and remote-first opportunities for qualified states.