Remote Managed Services Consultant, Vault Solutions

Veeva Systems; United States; Remote; USD 70,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision, and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Job summary

A leading life sciences technology company is seeking a Managed Services Consultant to provide consulting and support for customers using its commercial content management solutions. This remote, full-time role does not require travel but involves customer-facing responsibilities. The ideal candidate will have over 3 years of experience in content management software, excellent communication skills, and a bachelor's degree. The position offers competitive compensation including benefits and flexible PTO.

Qualifications

• 3+ years experience configuring/supporting content management software or related services.
• Experience managing client requests and setting expectations.

Responsibilities

• Provide post-go-live consulting and support for multiple clients.
• Configuration enhancement and maintenance of production environments.

Skills

Customer service or consulting experience

Excellent verbal and written communication skills

Ability to understand client needs

Education

Bachelor's degree or equivalent relevant experience

Tools

Veeva Vault

OpenText

Documentum/EMC

Job description

A leading life sciences technology company is seeking a Managed Services Consultant to provide consulting and support for customers using its commercial content management solutions. This remote, full-time role does not require travel but involves customer-facing responsibilities. The ideal candidate will have over 3 years of experience in content management software, excellent communication skills, and a bachelor's degree. The position offers competitive compensation including benefits and flexible PTO.