Remote Luxury Travel Experience Specialist

Manatal; Raleigh (NC); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Supportive team culture with ongoing培训

Job summary

Prestige Travel Agency by Mich seeks a Travel Experience Specialist to deliver luxury and leisure travel experiences with a client-centric approach. This remote role handles inquiries, bookings changes, and post-trip follow-ups, ensuring a seamless, personalized service.

You will coordinate itineraries, provide destination information, and maintain accurate records across systems. Ideal candidates are detail-oriented with strong communication, organization, and a genuine passion for travel and

Qualifications

• Excellent verbal and written communication.
• Strong customer service background in travel or hospitality.
• Highly organized with meticulous attention to detail.
• Comfortable learning new booking platforms and systems.
• Reliable, proactive, and able to manage multiple requests.
• Genuine enthusiasm for travel and creating memorable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
• Proactively follow up with clients before and after travel to ensure a positive experience
• Address client concerns or issues with empathy, professionalism, and solution-oriented thinking
• Maintain clear documentation and update booking systems as required

Skills

Communication skills

Customer service

Attention to detail

Organization

Tech-savvy

Travel passion

Job description

Prestige Travel Agency by Mich seeks a Travel Experience Specialist to deliver luxury and leisure travel experiences with a client-centric approach. This remote role handles inquiries, bookings changes, and post-trip follow-ups, ensuring a seamless, personalized service.

You will coordinate itineraries, provide destination information, and maintain accurate records across systems. Ideal candidates are detail-oriented with strong communication, organization, and a genuine passion for travel and