Remote Luxury Travel Experience Concierge

Effortless travel solutions ETS; Gaithersburg (MD); Remote; USD 45,000 - 75,000; Full time

Benefits offered by this job

Career development and advancement opportunities

Travel-related perks and industry discounts

Collaborative team culture with training provided

Job summary

Effortless travel solutions ETS is seeking a Luxury Travel Consultant – Customer Experience for a fully remote role. You will be responsible for assisting clients with luxury travel arrangements and ensuring high-quality service.

Ideal candidates possess strong communication skills, customer service experience, and the ability to work independently in a remote environment. Enjoy travel-related perks, career development opportunities, and a supportive team culture while working from the comfort of your home.

Qualifications

• Strong communication and interpersonal skills are essential.
• Experience in customer service within the travel or hospitality field is preferred.
• Must be able to work independently in a remote setting.
• High level of organization and attention to detail are necessary.
• Familiarity with digital tools and booking platforms is essential.
• A passion for travel and providing excellent customer experiences.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations and itinerary updates.
• Communicate essential travel details and documentation requirements.
• Monitor bookings to ensure accuracy and confirm client satisfaction.
• Resolve client questions or concerns effectively.
• Maintain organized records and update internal systems as needed.

Skills

Strong communication and interpersonal skills

Customer service experience in travel, hospitality, or a related field

Ability to work independently in a remote environment

High level of organization and attention to detail

Comfortable using digital tools, booking platforms, and communication software

Passion for travel and creating positive client experiences

Job description

Effortless travel solutions ETS is seeking a Luxury Travel Consultant – Customer Experience for a fully remote role. You will be responsible for assisting clients with luxury travel arrangements and ensuring high-quality service.

Ideal candidates possess strong communication skills, customer service experience, and the ability to work independently in a remote environment. Enjoy travel-related perks, career development opportunities, and a supportive team culture while working from the comfort of your home.