Remote LTCR Provider Investigations Admin Assistant II

FALL CREEK FARM & NURSERY; Arlington (TX); On-site; USD 37,000 - 44,000; Full time

Job summary

Health & Human Services Commission (HHSC) is seeking an LTCR Provider Investigations Administrative Assistant II to support area managers and inspectors. The role centers on answering hotline calls, initiating investigations, data entry, and handling FOIA documents while maintaining organized files.

This position offers telework eligibility and requires travel up to 25%. The incumbent ensures compliance with state procedures, prepares reports, and coordinates travel arrangements.

Qualifications

• High School Diploma or GED required.
• One year administrative support experience.
• Proficient with Word, Excel, and other MS Office apps.
• Experience with electronic records preferred.
• Ability to adapt to fast-paced environment.
• Willingness to travel up to 25%.

Responsibilities

• Provide admin support to area manager and inspector.
• Answer hotline calls and route to appropriate staff.
• Enter data, maintain spreadsheets, file, scan documents.
• Prepare FOIA documents and submit to State Office.
• Arrange travel for team members.
• Take meeting minutes and manage electronic files.
• Prepare and distribute letters and reports.
• Maintain records and respond to inquiries.
• Submit required documentation to state office promptly.

Skills

Records requests

Verbal/written communication

Relationship building

Multistaff support

Record keeping

MS Office proficiency

Multitasking

Emotional resilience

Process compliance

Tech savviness

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Health & Human Services Commission (HHSC) is seeking an LTCR Provider Investigations Administrative Assistant II to support area managers and inspectors. The role centers on answering hotline calls, initiating investigations, data entry, and handling FOIA documents while maintaining organized files.

This position offers telework eligibility and requires travel up to 25%. The incumbent ensures compliance with state procedures, prepares reports, and coordinates travel arrangements.