Remote LPN Personal Care Coordinator – Chronic Care

Chartspan; New York (NY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

ChartSpan is the largest chronic care management service provider in the US. The LPN Personal Care Coordinator I will work remotely with the patient’s care team via outbound calls to address chronic health needs and support ongoing health improvements.

Role emphasizes patient advocacy, care plan execution, documentation, and collaboration with the triage nurse team in a day-shift, fully remote setting with equipment provided.

Qualifications

• Current active NY state license and an active multistate license.
• Excellence in following established clinical protocols and procedures.
• Flexibility and adeptness in switching tasks effectively.
• Eagerness to assist fellow co-workers and contribute to team success.
• This position is fully remote. Equipment is provided.
• This position operates in a professional office environment.
• Routinely uses standard office equipment such as computers and phones.

Responsibilities

• Provide a monthly care management conversation through outbound phone calls to assigned patients to address their healthcare needs.
• Communicate resources and services available to patients through the continuum of care.
• Identify patient-specific problems, goals, and interventions designed to meet the patient’s individual needs through action-oriented and time-specific goals.
• Maintain chart compliance and proper documentation, including medical history, medications, immunizations, allergies, surgical history, and family history.
• Demonstrate awareness of a patient’s circumstances that may necessitate revisions to care plans, goals, and preferences.
• Provide appropriate health education.
• Escalate patient concerns to the triage nurse team.

Education

LPN/LVN degree from an accredited nursing program

Job description

ChartSpan is the largest chronic care management service provider in the US. The LPN Personal Care Coordinator I will work remotely with the patient’s care team via outbound calls to address chronic health needs and support ongoing health improvements.

Role emphasizes patient advocacy, care plan execution, documentation, and collaboration with the triage nurse team in a day-shift, fully remote setting with equipment provided.