Remote LPN Care Coordinator — Weekend Hours

Ennoble Care; Oregon; Hybrid; USD 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision and life ins.

Paid Time Off

401(k) with company match

Payactiv: pay-on-demand

Zusammenfassung

Ennoble Care is seeking a full-time LPN Inbound Care Coordinator to work remotely on a weekend schedule. This role focuses on ensuring high-quality care by coordinating with clinicians, staff, and patients, and managing care plans within the EMR system.

The ideal candidate is compassionate, highly organized, and proficient in Outlook and Microsoft Office, with the ability to multitask across multiple patients and workstreams while maintaining excellent communication and documentation standards.

Qualifikationen

• Must be a Licensed Practical Nurse (LPN)
• Must be comfortable speaking on the phone for large amounts of the day
• Must be compassionate and empathetic toward our patients, always demonstrating exceptional customer service
• Ability to take accurate notes to document each task in a timely manner
• Ability to multitask between different patients and workstreams while remaining organized and efficient with time
• Must be able to work from Saturday and Sunday 8:00am to 4:30pm (EST), as well as Monday, Tuesday, and Wednesday 9:30am to 6:00pm (EST)
• Must be proficient in using a computer, including Outlook and other Microsoft Office programs
• Knowledge of basic healthcare terms, conditions, roles, and basic care principles is helpful
• Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis

Aufgaben

• Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care's electronic medical record system
• Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes
• Document all client communications (verbal or written) accurately
• Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
• Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
• Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities
• Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
• Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
• Excellent customer service skills demonstrated by positive feedback from customers and patients
• Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner

Kenntnisse

Phone communication

Empathy

Multitasking

Time management

Customer service

Ausbildung

LPN license

Tools

Outlook

Microsoft Office

Jobbeschreibung

Ennoble Care is seeking a full-time LPN Inbound Care Coordinator to work remotely on a weekend schedule. This role focuses on ensuring high-quality care by coordinating with clinicians, staff, and patients, and managing care plans within the EMR system.

The ideal candidate is compassionate, highly organized, and proficient in Outlook and Microsoft Office, with the ability to multitask across multiple patients and workstreams while maintaining excellent communication and documentation standards.