Remote Lodging Reservations Specialist

Socket.dev; California (MO); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Fully remote environment

Flexible scheduling

Training resources

Access to reservation tools

Job summary

Socket.dev is seeking organized, customer-focused individuals to assist clients with lodging research, reservation planning, and accommodation-related needs. The Lodging Reservations Coordinator provides attentive service throughout the reservation process, researching destinations and comparing options from a remote setting.

This role suits someone who enjoys researching destinations, communicating with clients, and keeping booking details organized.

Qualifications

• Strong written and verbal communication skills.
• Customer-service-oriented approach.
• Excellent organization and attention to detail.
• Comfortable researching and comparing options online.
• Ability to manage multiple client requests and follow up consistently.
• Comfortable working independently in a remote environment.
• Basic computer and internet proficiency.
• Willingness to learn reservation systems and booking procedures.
• Previous customer service, hospitality, reservations, or administrative experience is helpful but not required.
• Must be 18 years of age or older.
• Reliable computer and internet access.

Responsibilities

• Research hotels, resorts, and lodging options according to client preferences, dates, and budgets.
• Assist clients in comparing available accommodations and reservation options.
• Coordinate lodging reservations and related booking details.
• Review reservation information for accuracy and completeness.
• Communicate confirmations, updates, and important information to clients.
• Assist with changes or questions related to existing reservations.
• Maintain organized records of client preferences and booking details.
• Utilize online reservation platforms and industry resources.
• Research property amenities, locations, and available services.
• Provide professional and responsive client support throughout the planning process.
• Follow established booking procedures and documentation requirements.

Skills

Communication skills

Customer service

Organization

Research online

Multitasking

Remote work

Computer literacy

Reservation systems

18+ years old

Internet access

Job description

Socket.dev is seeking organized, customer-focused individuals to assist clients with lodging research, reservation planning, and accommodation-related needs. The Lodging Reservations Coordinator provides attentive service throughout the reservation process, researching destinations and comparing options from a remote setting.

This role suits someone who enjoys researching destinations, communicating with clients, and keeping booking details organized.