Remote Licensed P&C Customer Support Specialist

TEKsystems; San Antonio (TX); On-site; USD 25,000 - 32,000; Full time

Job summary

TEKsystems is seeking a Remote Licensed P&C Customer Service Representative in the United States for a direct hire, fully remote role. You will respond to inquiries from customers and agents, provide accurate policy and billing support, and complete policy updates requiring a valid license. No sales involved.

Work hours begin with training 8:00am-5:00pm EST or 10:00am-6:30pm EST for 14 weeks, then shift flexibility 7:00am-8:00pm EST. A valid P&C license and HS diploma are required.

Qualifications

• Active P&C license with no active appointments.
• Verifiable HS Diploma or GED.
• No sales involved in this role.

Responsibilities

• Respond to inquiries from customers and agents on policy and billing matters.
• Handle service issues, document needs, and complete policy updates.
• Support may be delivered through inbound and outbound channels.

Skills

Inbound support

Outbound support

Customer service

Communication skills

Education

HS Diploma or GED

P&C Insurance License

Job description

TEKsystems is seeking a Remote Licensed P&C Customer Service Representative in the United States for a direct hire, fully remote role. You will respond to inquiries from customers and agents, provide accurate policy and billing support, and complete policy updates requiring a valid license. No sales involved.

Work hours begin with training 8:00am-5:00pm EST or 10:00am-6:30pm EST for 14 weeks, then shift flexibility 7:00am-8:00pm EST. A valid P&C license and HS diploma are required.