Remote Licensed Insurance Customer Service

Staffing Management Group; Baton Rouge (LA); Remote; USD 30,000 - 40,000; Full time

Job summary

A dynamic opportunity has arisen for a Licensed Customer Service Representative with a State Farm Agent in Baton Rouge. The ideal candidate will possess an active Property & Casualty license and have a strong passion for delivering outstanding customer service. This role offers growth potential and the chance to be part of a winning team dedicated to providing remarkable customer experiences. If you're a motivated self-starter eager to thrive in a fast-paced environment, we want to hear from you!

Benefits

Profit Sharing

Growth potential

Qualifications

• Active Property and Casualty license required.
• Excellent interpersonal and communication skills are a must.
• Ability to learn computer functions and stay updated on product changes.

Responsibilities

• Establish customer relationships and provide timely support.
• Educate customers on insurance options using a needs-based process.
• Provide prompt and accurate customer service.

Skills

Interpersonal skills

Communication skills

Customer service

Problem-solving

Organizational skills

Self-motivation

Detail-oriented

Education

Property & Casualty license

Life and Health license

Job description

Remote Licensed Insurance Customer Service

Repost Job Date: 6/1/2025 6:01:56 PM

Location: Baton Rouge, LA, 70801

Salary: $30000.0 - $40000.0/year

Experience: 1 Year(s)

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.

Only Candidates who meet the following criteria will be considered for this position:

1. Must have State Farm experience

2. Must have an active Property and Casualty

We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

• Establish customer relationships and follow up with customers, as needed
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Maintain a strong work ethic with a total commitment to success each and every day

As an Agent Team Member, you will receive...

• Profit Sharing
• Growth potential/Opportunity for advancement within my office

Requirements

• Property & Casualty license (required)
• Life and Health license (required)
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Provide timely and thorough activity reports to agent
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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Screening Questions
1. What interests you about this job? 2. What is your greatest strength? 3. Are you licensed in P&C and L/H? EEO (Equal Employment Opportunity) Questions
4. Are you a U.S. citizen? 5. What is your race? 6. What is your gender? 7. Do you have a disability? 8. Are you a protected veteran?