Remote Legal Research Specialist — Flexible Hours

LexisNexis Risk Solutions; Kentucky; Hybride; USD 42 000 - 74 000; Plein temps

Résumé du poste

LexisNexis Risk Solutions is seeking a Legal Research Specialist to support clients by conducting legal research, managing expert witness search requests, and delivering timely, accurate information. This role blends research, customer service, and order management to ensure a high-quality service experience for customers.

You will use internal and external resources, communicate clearly, and work collaboratively across teams to meet departmental objectives and advocate for customers.

Qualifications

• Excellent verbal and written communication skills.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong customer service and relationship-building abilities.
• Equivalent work experience in law, legal research, customer support, or related fields.

Responsabilités

• Conduct research using internal and external resources.
• Provide clear, concise, accurate, timely communication to customers.
• Manage orders and ensure high-quality service.
• Advocate for the customer by reporting feedback and resolving issues.
• Collaborate across teams to support customers.

Connaissances

Verbal communication

Written communication

Customer service

Legal research

Relationship building

Outils

Microsoft Office

Description du poste

LexisNexis Risk Solutions is seeking a Legal Research Specialist to support clients by conducting legal research, managing expert witness search requests, and delivering timely, accurate information. This role blends research, customer service, and order management to ensure a high-quality service experience for customers.

You will use internal and external resources, communicate clearly, and work collaboratively across teams to meet departmental objectives and advocate for customers.