Remote Legal Receptionist & Client Intake Coordinator

D2B; United States; Remote; USD 12,000 - 14,000; Full time

Job summary

D2B is seeking a Legal Receptionist & Client Intake Coordinator to manage inquiries, convert leads, and coordinate legal calendars. This high-touch role requires prompt responses, empathetic client care, and precise administrative execution.

Responsibilities include intake, scheduling, and collaboration with the legal team, with a focus on delivering a professional first impression and smooth onboarding for clients in AU hours.

Qualifications

• Experience as a receptionist, client intake, or admin assistant.
• Fluent English, excellent phone and written communication.
• Ability to convert inquiries into consultations with low-pressure approach.

Responsibilities

• Serve as first point of contact for prospective clients via phone and email.
• Review incoming leads and gather preliminary intake details.
• Schedule consultations and send confirmations and onboarding materials.
• Maintain meticulous notes of client interactions and next steps.
• Coordinate calendars across multiple time zones and ensure attorneys are briefed ahead of consultations.

Skills

Phone etiquette

Lead conversion

Calendar management

Empathy

Tools

Setify

Microsoft 365

Job description

D2B is seeking a Legal Receptionist & Client Intake Coordinator to manage inquiries, convert leads, and coordinate legal calendars. This high-touch role requires prompt responses, empathetic client care, and precise administrative execution.

Responsibilities include intake, scheduling, and collaboration with the legal team, with a focus on delivering a professional first impression and smooth onboarding for clients in AU hours.