Remote Lean Six Sigma Green Belt - Process Excellence Lead

Gainwell Technologies LLC; Ohio; Remote; USD 68,000 - 97,000; Full time

Benefits offered by this job

Flexible vacation policy

401(k) employer match

Comprehensive health benefits

Educational assistance

Development academies

Job summary

Gainwell Technologies is seeking a highly motivated Lean Six Sigma Green Belt to join the Customer Experience team. The role leads process improvement initiatives to strengthen operational performance, improve quality, and deliver measurable business value.

You will partner with business leaders, Black Belts, subject matter experts, and operational teams to evaluate workflows, recommend practical solutions, and support implementation across CX functional areas.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 5+ years of experience in process improvement, operational excellence, or related fields.
• Lean Six Sigma Green Belt certification is required.
• Experience leading improvement initiatives with measurable outcomes.
• Knowledge of Lean, Six Sigma, Agile, and continuous improvement methodologies.
• Experience facilitating process mapping, root cause analysis, Kaizen events, and redesign efforts.

Responsibilities

• Lead process improvement projects to improve efficiency, quality, and customer experience.
• Analyze processes, workflows, metrics, and data to identify gaps and opportunities.
• Facilitate process mapping, value stream mapping, root cause analysis, and Kaizen events with stakeholders.
• Develop current-state and future-state process designs aligning with business goals.
• Establish success metrics, track outcomes, and prepare reports for leadership.
• Support change management and communicate improvements across the organization.

Skills

Process improvement

Analytical skills

Stakeholder management

Project management

Communication

Agile methodologies

Education

Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, Healthcare Administration, Information Systems, or a related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Visio

SharePoint

Teams

Job description

Gainwell Technologies is seeking a highly motivated Lean Six Sigma Green Belt to join the Customer Experience team. The role leads process improvement initiatives to strengthen operational performance, improve quality, and deliver measurable business value.

You will partner with business leaders, Black Belts, subject matter experts, and operational teams to evaluate workflows, recommend practical solutions, and support implementation across CX functional areas.