Remote Lead Project Manager — AI Deployments

Lumen; Santa Fe (NM); Remote; USD 85,000 - 124,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen is seeking a Lead Project Manager to guide large-scale customer deployments from planning through completion. You will coordinate customers, internal teams, and vendors to deliver solutions on time, within scope, and on budget, serving as the primary contact for all stakeholders in a dynamic, AI-ready environment.

The role requires navigating complex requirements, managing risk, and communicating with senior leaders. This is a work-from-home position within the U.S.

Qualifications

• Bachelor's degree or at least five years of related experience.
• Experience managing complex customer-facing technology implementations.
• Experience managing or supporting fiber delivery projects with OSP/ISP knowledge.
• Demonstrated ability to manage project scope, schedules, resources, risks, and stakeholder expectations.
• Strong written and verbal communication skills, including executive-level updates.
• Ability to lead cross-functional teams and collaborate with customers and partners.

Responsibilities

• Lead highly complex customer implementation projects and programs through full lifecycle.
• Develop and manage project plans, schedules, resources, deliverables, and success metrics.
• Serve as the primary customer contact, providing updates and aligning scope and timelines.
• Analyze progress and deliver concise status, risk, jeopardy, and executive reports.
• Identify risks, dependencies, and schedule changes; escalate issues and propose alternatives.
• Coordinate internal teams and external vendors to support timely delivery of services.
• Facilitate project meetings, document decisions, and track actions to completion.
• Mentor team members and identify additional customer needs for future opportunities.

Skills

Project leadership

Executive communication

Stakeholder management

Cross-functional collaboration

Education

Bachelor's degree or 5+ years experience

Job description

Lumen is seeking a Lead Project Manager to guide large-scale customer deployments from planning through completion. You will coordinate customers, internal teams, and vendors to deliver solutions on time, within scope, and on budget, serving as the primary contact for all stakeholders in a dynamic, AI-ready environment.

The role requires navigating complex requirements, managing risk, and communicating with senior leaders. This is a work-from-home position within the U.S.