Remote Lab Partnerships Specialist – Clinical Trials

Rochester Regional Health; United States; On-site; USD 32,000 - 39,000; Full time

Job summary

Rochester Regional Health is seeking a Clinical Trial Scientific Affairs Associate Specialist to support subcontracted testing with referral laboratories and coordinate study documentation. The role emphasizes maintaining partnerships, tracking testing, and ensuring timely, accurate results.

You will assist with quality investigations, governance meeting preparation, and vendor communications while ensuring compliance with confidentiality and data integrity standards.

Qualifications

• Bachelor Degree or 2 years of life sciences experience required.
• Excellent communication, word processing, and computer skills.
• Excellent time management and organizational skills.
• Demonstrated ability to work independently.

Responsibilities

• Support day-to-day relationships with global Referral Laboratories to help maintain consistent service delivery and alignment with Clinical Trial study requirements.
• Enter and maintain Referral Laboratory information in ACM databases, processes, and service records.
• Assist with drafting, processing, and tracking work orders for Referral Laboratories in accordance with company procedures.
• Route and track communications between Referral Laboratories and internal ACM stakeholders, escalating questions or issues as appropriate.
• Collect and summarize partnership information used to support Referral Laboratory performance scorecards.
• Provide documentation and coordination support for quality investigations and root cause analyses led by ACM Quality Assurance and CTSA Leadership.
• Document referral lab testing information and maintain accurate, current records throughout the trial lifecycle.
• Share updates with internal stakeholders, coordinate follow-up activities, and raise ongoing study issues to the appropriate team members.
• Assist with preparing agendas, materials, and follow-up items for governance meetings.
• Assist with invoice review and reconciliation by gathering information and documenting discrepancies.
• Enter and maintain vendor opportunity status updates in designated tracking tools.
• Provide meeting coverage and document key updates when team schedules conflict.
• Enter vendor quality events and support follow-up activities through resolution.
• Support the coordination and routing of other CTSA department escalations to the appropriate team members.
• Follow all company policies, procedures, and standards related to confidentiality and data integrity.

Skills

Excellent communication

Word processing

Computer skills

Education

Bachelor Degree or life sciences experience

Job description

Rochester Regional Health is seeking a Clinical Trial Scientific Affairs Associate Specialist to support subcontracted testing with referral laboratories and coordinate study documentation. The role emphasizes maintaining partnerships, tracking testing, and ensuring timely, accurate results.

You will assist with quality investigations, governance meeting preparation, and vendor communications while ensuring compliance with confidentiality and data integrity standards.