Remote KYC Policy & Strategy Lead

Block, Inc.

Denver, Northern (CO, KY)

Hybrid

USD 135,000 - 228,000

Full time

14 days+

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Block, Inc. is seeking a Manager of KYC Due Diligence Policy & Strategy to lead enterprise KYC policy across Cash App, Square, TIDAL and other business lines. The role combines policy expertise with practical implementation to strengthen identity verification, EDD, and onboarding controls.

The candidate will monitor regulatory changes, coordinate with cross-functional teams, and guide compliance technology on policy requirements. Strong AI fluency and regulatory leadership are essential.

Qualifications

Minimum 10+ years in BSA/AML/KYC compliance at a financial services firm.
Experience advising executive leadership on regulatory matters.
Strong regulatory knowledge with an analytical, metrics-driven approach.
Excellent written and verbal communication; ability to work in an agile environment.
Ability to execute independently and collaborate with cross-functional teams.
Demonstrated AI fluency: assess AI outputs for gaps, bias, or risk.

Responsibilities

Lead the development and maintenance of enterprise KYC policies, standards, guidance, and exceptions.
Monitor regulatory changes and align global standards with local requirements.
Partner with cross-functional teams to implement KYC requirements and advise on policy shaping in compliance tech.
Define policy requirements, guardrails, and validation criteria for AI/ML-driven risk-based segmentation.
Monitor KYC metrics and program performance to drive improvements.
Serve as SME to business units, legal, audit, and risk partners; support regulatory examinations.
Identify and remediate KYC compliance risks, including AI bias and explainability gaps.