Remote Key Account Manager – Healthcare Packaging

Veyo; Ohio; Remote; USD 82,000 - 129,000; Full time

Job summary

DuPont seeks a Key Account Manager to support the North America Tyvek Healthcare Packaging business. This customer-facing role manages and grows strategic relationships with Sterile Packaging Manufacturers serving the healthcare packaging market.

You will develop strategic account plans, lead cross‑functional teams, and drive profitable growth through value‑based selling. Travel up to 20% and the role is remote within the United States.

Qualifications

• Bachelor's degree in STEM, Business, Marketing, or a related field.
• Five+ years of experience managing strategic customer accounts in a B2B environment.
• Experience leading customer negotiations involving pricing, contracts, or new product adoption.
• Experience using CRM systems such as Salesforce.
• Strong communication, presentation, negotiation, and stakeholder management skills.
• Ability to travel approximately 20% within the United States.

Responsibilities

• Develop and execute comprehensive account plans for strategic customers.
• Build and maintain relationships with commercial, technical, quality, operations, procurement, and executive stakeholders.
• Understand customer strategies, business objectives, decision‑making processes, and growth priorities.
• Create stakeholder maps and engagement plans that support long‑term customer partnerships.
• Coordinate with regional and global teams to ensure alignment and execution across complex customer organizations.
• Build and maintain a robust pipeline of qualified growth opportunities.
• Identify opportunities to expand Tyvek adoption across medical device, pharmaceutical, and healthcare packaging applications.
• Develop customer‑specific value propositions that highlight technical, operational, quality, and sustainability benefits.
• Drive opportunity development from initial identification through commercialization and implementation.
• Maintain accurate opportunity tracking, forecasting, and pipeline management through Salesforce and other commercial tools.
• Protect existing business and proactively identify and mitigate competitive threats.
• Lead pricing discussions, contract negotiations, and commercial agreements.
• Apply value‑based selling principles to support profitable growth.
• Manage opportunities through the complete sales cycle, including customer engagement, solution development, forecasting, negotiation, and closure.
• Communicate risks, opportunities, commitments, and account performance effectively to internal stakeholders.
• Collaborate closely with Product Management, Marketing, Technical, Quality, Regulatory, Operations, Supply Chain, Customer Service, and Finance teams.
• Align internal and external stakeholders around business objectives and customer priorities.
• Provide market intelligence, customer insights, competitive updates, and emerging industry trends.
• Represent DuPont at industry conferences, customer meetings, and relevant trade events.

Skills

CRM (Salesforce)

Excel

PowerPoint

Stakeholder management

Communication

Education

Bachelor's degree in STEM or related field

Tools

Salesforce

Job description

DuPont seeks a Key Account Manager to support the North America Tyvek Healthcare Packaging business. This customer-facing role manages and grows strategic relationships with Sterile Packaging Manufacturers serving the healthcare packaging market.

You will develop strategic account plans, lead cross‑functional teams, and drive profitable growth through value‑based selling. Travel up to 20% and the role is remote within the United States.