Remote IVR Dialogue Evaluator & Quality Reviewer

AuraOne; United States; On-site; USD 27,552 - 55,104; Full time

Job summary

AuraOne is seeking a remote contractor role for evaluating IVR dialogue conversation prompts and responses against AuraOne's quality rubric. Reviewers compare paired outputs, label edge cases, and provide structured feedback to retrain the modeling team.

Ideal candidates have prior evaluation or annotation experience, strong written reasoning, and reliable weekly availability for at least 10 hours. This role is remote and US-eligible; compensation discussed after interview.

Qualifications

• Prior evaluation, annotation, or human-rater experience on ivr dialogue conversation evaluation or adjacent content.
• Clear written reasoning that names the issue and the rubric clause being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Responsibilities

• Evaluate ivr dialogue conversation evaluation model outputs against a versioned rubric and assign severity tags for IVR Dialogue Conversation Evaluator assignments.
• Compare paired responses and pick the stronger answer with a written rationale.
• Label hallucinations, instruction-following failures, and unsafe content with structured tags.
• Capture ambiguous prompts and route them back to the program team for rubric updates.
• Maintain reviewer-quality scores by calibrating against gold-standard examples each week.
• Document recurring failure modes so the modeling team can target them in the next training run.

Skills

Model output evaluation

Rubric-based annotation

Severity tagging

Inter-rater calibration

IVR Dialogue Evaluation

Speech evaluation

Voice QA

Audio review

Dialogue

Job description

AuraOne is seeking a remote contractor role for evaluating IVR dialogue conversation prompts and responses against AuraOne's quality rubric. Reviewers compare paired outputs, label edge cases, and provide structured feedback to retrain the modeling team.

Ideal candidates have prior evaluation or annotation experience, strong written reasoning, and reliable weekly availability for at least 10 hours. This role is remote and US-eligible; compensation discussed after interview.