Remote IT Systems Trainer & Training Developer

Serco; Lincoln (NE); On-site; USD 34,000 - 55,000; Part time

Job summary

Serco is seeking a Part-time, remote Training Specialist to support a federal government customer. The role focuses on computer systems instruction and instructional design, delivering virtual training and creating learning content for agency staff.

Requirements include a BA, 5 years in instructional design, experience with MS SharePoint and Office365, and ability to travel up to 10%. Hours are Mon–Fri, 8am–5pm ET, about 5 hours daily for 6–8 weeks, then on-call.

Qualifications

• A Bachelor’s degree is required.
• 5 years of work experience in computer systems instruction and instructional design.
• Apply formal instructional design methodologies to curriculum development tasks.
• Use a variety of instructional technologies to facilitate learning.
• Experience with MS SharePoint, MS Office Suite, Office365, MS Teams, Adobe Acrobat Pro.
• Excellent interpersonal, presentation, and customer relations skills.
• Ability to travel 10% as needed.

Responsibilities

• Support the Information Systems and Technology Services department of a government agency
• Provide technical documentation and training for hardware and software used by agency staff
• Design, develop, and update agency-specific learning content
• Develop and update user guides, handouts, related quick reference guides and job aides
• Provide instruction virtually and/or deliver learning programs related to applications used by the Agency, including AgilQuest, GovTA, SharePoint, WebTA, VDI, MS Office Suite, Office365, Zoom and more

Skills

Computer systems instruction

Instructional design

ISD experience

MS SharePoint

MS Office Suite

Office365

MS Teams

Adobe Acrobat Pro

Interpersonal skills

Travel readiness

Education

Bachelor's degree

Tools

Snagit

Snipping Tool

Adobe Connect

Adobe Photoshop

Adobe Captivate

Power BI

Job description

Serco is seeking a Part-time, remote Training Specialist to support a federal government customer. The role focuses on computer systems instruction and instructional design, delivering virtual training and creating learning content for agency staff.

Requirements include a BA, 5 years in instructional design, experience with MS SharePoint and Office365, and ability to travel up to 10%. Hours are Mon–Fri, 8am–5pm ET, about 5 hours daily for 6–8 weeks, then on-call.