Remote IT & Systems Engineer: Identity & Security Automation

Hilo By Aktiia; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Hilo by Aktiia is seeking a Corporate IT & Systems Engineer to own our technology stack, secure identities, manage devices, and automate IT workstreams. You will drive a major transformation from Microsoft to Google Workspace and coordinate with external partners while maintaining in-house ownership.

The role is a contract position initially for 3 months with potential extensions. You will support a global, remote-enabled team with focus on Europe.

Qualifications

• 3–5 years of experience in corporate IT or systems administration, ideally in a fast-growing, tech-driven environment.
• Hands-on experience with Google Workspace, and practical knowledge of JumpCloud, Intune or another endpoint management platform.
• Proven experience administering SSO, MFA, SaaS applications and user lifecycles, including integrating applications with an identity provider.
• Strong macOS support experience, with working knowledge of Windows.
• Understanding of endpoint security and access control, and experience working alongside external IT providers.
• Comfortable using scripts, APIs or automation platforms to remove manual work.
• A self-starter who is used to working on projects, not just resolving tickets.
• You take initiative, make decisions and hit the ground running with little hand-holding.
• Clear written and spoken English.

Responsibilities

• Identity & access: Administer Google Workspace, JumpCloud, Microsoft 365 and key SaaS platforms. Manage the full user lifecycle and configure SSO, MFA, groups and role-based access.
• Device management: Enrol and manage macOS and Windows devices through JumpCloud and Intune. Deploy applications, policies and updates, support CrowdStrike endpoint protection, and handle laptop preparation, shipping, replacement and inventory.
• Employee support: Be the front door of IT. Provide responsive Level 1 and Level 2 support, write clear user guides, and fix recurring issues at the source rather than ticket by ticket.
• Technology transformation: Help deliver our migration from Microsoft 365 to Google Workspace, including device re-enrolment from Intune to JumpCloud and the migration of accounts, groups, data and application authentication.
• SaaS & application administration: Maintain the application inventory, owners and access models. Support platforms such as Atlassian, Slack, NetSuite, Intercom and Shopify, integrate applications with our identity provider, and identify unused licences and duplicate tools.
• Security, vendors & assets: Apply agreed security standards across identities, devices and applications, collect logs to support investigations, and escalation material risks. Coordinate external IT support, hardware suppliers and technology partners.

Skills

Self-starter

English proficiency

Automation scripting

Stakeholder communication

Remote collaboration

Tools

Google Workspace

JumpCloud

Intune

Job description

Hilo by Aktiia is seeking a Corporate IT & Systems Engineer to own our technology stack, secure identities, manage devices, and automate IT workstreams. You will drive a major transformation from Microsoft to Google Workspace and coordinate with external partners while maintaining in-house ownership.

The role is a contract position initially for 3 months with potential extensions. You will support a global, remote-enabled team with focus on Europe.