Remote IT Data Entry Clerk — Path to Help Desk Growth

Thrivas Staffing Agency; Fort Myers (FL); Remote; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid time off

Life insurance

Disability insurance

Other incentives

Job summary

Thrivas is hiring a Data Entry Clerk on a full-time, permanent basis in the United States (Florida). Benefits begin after a 90‑day probation period and include medical, dental, vision, 401k, paid time off, long term life and disability, and other incentives.

No prior experience is required, but IT Help Desk ticketing or online customer service experience is a plus. The role focuses on processing support requests, updating tickets, and communicating with customers to provide timely, accurate

Qualifications

• No prior experience required.
• Ideal candidate will have IT Help Desk ticket experience or online customer service experience.
• Must be comfortable using a computer all day with strong typing and attention to detail.

Responsibilities

• Receive and open requests for technical assistance in the ticketing system.
• Review open tickets and determine outcomes, coordinating with Help Desk when needed.
• Email customers with timely responses to ensure excellent service and close tickets quickly.

Job description

Thrivas is hiring a Data Entry Clerk on a full-time, permanent basis in the United States (Florida). Benefits begin after a 90‑day probation period and include medical, dental, vision, 401k, paid time off, long term life and disability, and other incentives.

No prior experience is required, but IT Help Desk ticketing or online customer service experience is a plus. The role focuses on processing support requests, updating tickets, and communicating with customers to provide timely, accurate