Remote IT & Cybersecurity SDR — Outbound Prospecting Pro

Pavago; United States; Remote; USD 52,000 - 78,000; Full time

Job summary

Pavago is seeking a proactive Sales Development Representative (SDR) to generate and qualify new business opportunities in the United States. You will focus on outbound prospecting, lead qualification, and consistent follow-up while helping position IT and cybersecurity services to business decision-makers.

Ideal candidates are confident on the phone, comfortable with outbound sales, and understand how managed IT and cybersecurity services are sold. This role is fully remote, aligned with U.S.

Qualifications

• Experience in sales development, inside sales, or business development.
• Experience selling technology, IT services, cybersecurity, or managed services.
• Familiarity with the MSP industry and how IT/cybersecurity services are positioned.
• Strong verbal and written English communication skills.
• Comfortable conducting phone conversations with business decision-makers.
• Experience using a CRM and following structured sales outreach cadences.
• Strong prospecting, qualification, follow-up, and objection-handling skills.
• Ability to work independently in a remote environment.
• Comfortable managing daily activity and performance targets.

Responsibilities

• Outbound Prospecting: Identify and research potential business clients; conduct cold calls, email outreach, and LinkedIn prospecting; build a pipeline of qualified opportunities.
• Lead Qualification: Conduct discovery conversations; understand needs, budget, and decision-making; qualify opportunities for the closing team.
• IT & Cybersecurity Positioning: Communicate the value of IT and cybersecurity services; tailor messaging; understand MSP offerings.
• CRM & Pipeline Management: Log calls, emails, notes, and activity; maintain records and visibility into outbound performance.
• Follow-Up & Outreach Cadences: Manage structured follow-up sequences across phone, email, and LinkedIn; maintain professional communication.
• Collaboration with Sales Team: Provide details to closers; hand off qualified leads with context; participate in transition calls.

Skills

Sales development

Inside sales

Business development

Tech sales

IT services

Cybersecurity

MSP industry

CRM proficiency

Phone outreach

English fluency

Tools

CRM software

Job description

Pavago is seeking a proactive Sales Development Representative (SDR) to generate and qualify new business opportunities in the United States. You will focus on outbound prospecting, lead qualification, and consistent follow-up while helping position IT and cybersecurity services to business decision-makers.

Ideal candidates are confident on the phone, comfortable with outbound sales, and understand how managed IT and cybersecurity services are sold. This role is fully remote, aligned with U.S.