Remote IPU Pharmacy Technician, Overnight (must reside in PA)

Dragonfly Health; Wexford (Allegheny County); Remote; USD 42.000 - 62.000; Vollzeit

Zusammenfassung

Dragonfly Health is seeking a Remote IPU Pharmacy Technician, Overnight, to join our Pennsylvania-based team. The role is remote, allowing work-from-home from PA, with an overnight schedule and no travel.

You will perform prescription data entry, manage pharmacy systems, review faxed orders, and maintain documentation for compliance. The position requires PA registration or eligibility and offers a full-time schedule with remote work continuity.

Qualifikationen

• One year of pharmacy technician data entry experience (2 years preferred).
• Familiarity with brand and generic drug names.
• PA Board of Pharmacy registration required or obtain registration prior to deadline.
• TN Board of Pharmacy registration required for out-of-state residents.

Aufgaben

• Accurately perform prescription data entry in accordance with policies and regulatory requirements.
• Review and process faxed medication orders with hospices, documenting interactions.
• Maintain knowledge of drug names, formulary guidelines, and IPU profiling standards.
• Perform daily activities to meet IPU goals and maintain profile accuracy.
• Support ADS troubleshooting and after-hours protocols, including E3 and PCO-related processing.
• Maintain detailed call logs for clients, prescribers, and hospice interactions.
• Assist pharmacies with claims adjudication for emergent medications and escalate urgent requests.
• Support ADS-related reporting, tracking, and trend analysis for regulatory compliance.
• Collaborate with internal/external stakeholders to resolve prescription issues.

Kenntnisse

Data entry

Verbal communication

Independent work

Attention to detail

Ausbildung

High school diploma or equivalent

CPhT preferred

PA Board of Pharmacy registration

TN Board of Pharmacy registration

Tools

Docuware

Outlook

Excel

Word

Teams

Zetafax

Infinity

Jobbeschreibung

Remote IPU Pharmacy Technician, Overnight (must reside in PA)

Job Category: Pharmacy Management & Operations

Requisition Number: IPUTE007376

• Posted : October 15, 2026
• Full-Time

Locations

Showing 1 location

Wexford, PA 15090, USA

Description

This is a remote, work-from-home position in Pennsylvania offering an overnight schedule.

Essential Functions

Note: The essential duties and primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed below. Specific tasks, responsibilities or competencies may be documented in the incumbent’s performance objectives as outlined by the incumbent’s immediate supervisor or manager.

1. Accurately perform prescription data entry in accordance with company policies, IPU standards, and regulatory requirements, ensuring timely and precise updates to patient records.
2. Demonstrate proficiency with pharmacy systems and Microsoft-based applications - including Docuware, Outlook, Excel, Word, Teams, Zetafax, and Infinity, using these tools to support prescription management and communication.
3. Review and process faxed medication orders, efficiently verifying and clarifying information with hospices as needed, and thoroughly documenting all interactions.
4. Maintain in-depth knowledge of brand and generic drug names, formulary guidelines, and IPU-specific medication profiling standards to ensure accuracy in MARs and patient profiles.
5. Perform daily activities while meeting established IPU goals, maintaining profile accuracy, call quality, and compliance with all operational standards.
6. Provide support for Automated Dispensing System (ADS) troubleshooting and after-hours protocols, including customer service, E3 support, Vitas E3 support, and PCO-related urgent processing.
7. Maintain detailed call logs and documentation for every client, prescriber, and hospice interaction, ensuring accountability and traceability.
8. Assist local pharmacies with adjudication of claims for emergent medications, escalating urgent requests appropriately and following compliance requirements.
9. Support compliance initiatives and ADS-related reporting, tracking, and trending activities to ensure adherence to internal policies and regulatory standards.
10. Collaborate with internal and external stakeholders to resolve prescription-related issues and continuously improve IPU processes.

Marginal or Additional Functions

1. Perform other duties as assigned, demonstrating flexibility and the ability to prioritize tasks to meet organizational needs.

Supervisory and Managerial Responsibility

This position does not include supervisory or managerial responsibilities.

Knowledge, Skills & Abilities

Education, Licensure or Certification

• High school diploma or equivalent
• CPhT preferred
• Pharmacy Technicians residing in Pennsylvania must be registered with PA Board of Pharmacy or obtain registration prior to internal deadline.
• Pharmacy Technicians residing in Tennessee must be registered with TN Board of Pharmacy

Work Experience or Related Experience

• One (1) year of pharmacy technician data entry experience (2 years preferred)
• Has good knowledge of brand and generic drug names
• Familiarity with drug formularies

Specialized Knowledge, Skills & Abilities

• Ability to work independently and accurately in a fast-paced environment
• Must be able to comprehend documents received via fax
• Excellent communication skills, both verbally and in writing
• Ability to manage multiple priorities efficiently with attention to detail
• Excellent problem-solving and critical thinking skills
• Ability to oversee workflow effectively in remote sites
• Accurate and efficient typing/data-entry skills
• Proficiency with pharmacy-based systems for prescription data entry, Windows-based applications, and Microsoft Office Suite
• Self-motivated with a strong work ethic and professional integrity

Travel Requirements and Conditions

No travel is required.

Work Environment, Conditions and Demands

• Must have the ability to provide a high-speed DSL or cable internet connection for a home office.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information is required.
• Schedule flexibility in work hours is required.

Physical Requirements and Demands

Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described.

• May sit, stand, stoop, bend, and walk intermittently during the work shift.
• May sit or stand seven (7) to ten (10) hours per shift. May be necessary to work extended hours as needed. Finger dexterity to operate office equipment required.
• May need to lift up to twenty-five (25) pounds on occasion.
• Visual acuity to see and read fine prints. Specific vision abilities required by this role include close vision, color vision and the ability to adjust focus.
• Must be able to hear normal sounds.

Additional Position Information

No additional information is applicable.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.