IPU Technician - Remote (must reside in PA or TN)

Dragonfly Health; Coopersburg (Lehigh County); Remote; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive Pay 21.50/HR with shiftd 

Growth Opportunity and Career Advancem

Job summary

Dragonfly Health is seeking a Remote IPU Pharmacy Technician who must reside in PA or TN. You will build and maintain medication profiles for IPU patients, review faxed orders, and coordinate with hospices and local pharmacies to ensure timely care.

This role requires 2+ years data entry experience, CPhT license preferred, and strong attention to detail with excellent communication. Join a team delivering compassionate, innovative home-based care and leveraging cutting-edge technology to support

Qualifications

• PA or TN CPhT license preferred in good standing.
• 2+ years pharmacy technician data entry experience.
• Managed care or PBM experience preferred.
• Strong knowledge of drug names and claim adjudication.
• Excellent verbal and written communication skills.
• Attention to detail and commitment to quality service delivery.
• HS Diploma or equivalent required.

Responsibilities

• Build and maintain medication profiles and MARs for IPU patients.
• Apply IPU model variations and profiling requirements for hospice partners.
• Review faxed medication orders and follow up as needed.
• Contact hospices to obtain or clarify prescription information.
• Maintain accurate call log documentation for all interactions.
• Coordinate with local pharmacies on claim adjudication for emergencies.

Skills

Pharmacy data entry

PBM experience

Communication skills

Detail oriented

Customer service

Education

High School Diploma or equivalent

Job description

Remote IPU Pharmacy Technician (must reside in PA or TN)

Job Category: Pharmacy Management & Operations

Dragonfly Health - A great place to land

Dragonfly Health is the leading care-at-home data, technology and service platform, and the industry’s first scale durable medical equipment (DME) and pharmacy solution. Built on a 20-year history, Dragonfly Health uses advanced technology and robust analytics to manage DME and pharmaceutical services as part of a single, efficient solution for caregivers, patients, and their families. We serve over 145,000 patients every day in all 50 states.

Here, you are an integral part of a team that is transforming the future of hospice and post-acute healthcare. This is where innovation, collaboration and compassion thrive, allowing us to carry out our work at the highest level to serve our patients at a time in their life when they need us most.

We offer a dynamic and inclusive workplace where you'll have the unique opportunity to shape the future of healthcare alongside a passionate and talented team. We believe in empowering our employees to grow both personally and professionally, providing ample opportunities for career advancement, continuous learning, and skill development.

Dragonfly Health is our name for a reason.

The dragonfly is symbolic of the transformational impact we’re making on the industry, our people, and the lives we touch. We are a guiding force for what’s ahead, delivering more than equipment and medications, but also comfort and peace of mind.We are agile and adaptable, able to quickly and easily pivot from one point to the next, ready for whatever situation or patient need that arises.

Whatever it takes. Wherever it takes us.

What we offer

• Competitive Pay $21.50/HR with shift differential
• Growth Opportunity and Career Advancement
• Agile and Adaptable team culture
• Innovative and revolutionary technology solutions
• A higher calling to provide quality patient care
• Build and maintain accurate medication profiles and MARs (Medication Administration Records) for IPU patients
• Understand and apply IPU model variations and profiling requirements for hospice partners
• Review and process faxed medication orders independently, ensuring timely follow-up where needed
• Contact hospices to obtain or clarify prescription information and document interactions
• Maintain accurate and precise call log documentation for all interactions
• Coordinate with local pharmacies on claim adjudication for emergency needs

What we look for

• Current PA or TN Pharmacy Technician (CPhT) license in good standing preferred
• 2+ years of pharmacy technician data entry experience; managed care or PBM experience preferred
• Strong understanding of pharmacy benefit design, formularies, and claim adjudication
• Excellent verbal and written communication skills
• Attention to detail and a commitment to quality service delivery
• Ability to balance efficiency, accuracy, and patient satisfaction
• High School Diploma or equivalent

Why IPU Technicians are important

Our Pharmacy Technicians are the bridge between members, providers, and pharmacists. Your ability to interpret, communicate, and problem-solve ensures that patients receive the medications they need without unnecessary delays or confusion. You help us bring empathy and expertise together to deliver exceptional care experiences.

Let's soar together

Qualifications

Education

Required

High School or better.

Experience

Required

Minimum of one (1) year pharmacy technician data entry experience

Preferred

3+ years in pharmacy or managed care setting

Strong knowledge of brand and generic drug names

Licenses & Certifications

Required

CPhT or EXCPT

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.