Remote Investment Services Analyst (Series 7/63)

northwesternmutual; Franklin (WI); À distance; USD 32 000 - 48 000; Plein temps

Résumé du poste

Northwestern Mutual in Wisconsin is seeking an Investment Client Services Analyst (Series 7/63) to support clients and registered representatives with investment account questions, performance inquiries, and securities transactions.

You will de-escalate complex situations, own issues through resolution, and collaborate with NM Wealth partners to drive product improvements while staying current on industry trends and regulatory requirements.

Qualifications

• FINRA Series 6/7 and 63-equivalent licenses (65 or 66) required.
• Associates degree in business or related field.
• Minimum of 3 years financial services experience with strong customer service, written and verbal communication skills.
• Understanding of tax implications related to investments and regulatory requirements.

Responsabilités

• Provide consultative service to clients and advisors on a variety of investment concepts.
• Act as a point of expertise on mutual fund trading, brokerage account servicing, cost basis, and tax reporting.
• Apply industry knowledge to solve complex problems and build critical thinking skills.
• Collaborate with department leads and NM Wealth partners to drive product enhancements.
• Learn new concepts and help others navigate changes in the industry.
• Serve as primary contact for NM Investment home office assigned clients regarding investment accounts and products.
• Analyze, input, and review investment transactions, including trades, transfers, and account maintenance, ensuring accuracy and compliance.
• Stay updated on industry trends, investment products, and regulatory requirements to support clients and stakeholders.

Connaissances

Customer Support

Root Cause Analysis

Analytical Thinking

Data Security

Client Advocacy

Investment Products

Compliance

Formation

Associates degree in business or related field

Description du poste

Northwestern Mutual in Wisconsin is seeking an Investment Client Services Analyst (Series 7/63) to support clients and registered representatives with investment account questions, performance inquiries, and securities transactions.

You will de-escalate complex situations, own issues through resolution, and collaborate with NM Wealth partners to drive product improvements while staying current on industry trends and regulatory requirements.