Remote Insurance Verification & Authorization Specialist

Blackbird Health; United States; Remote; USD 32,000 - 34,000; Full time

Benefits offered by this job

Remote work

Benefits eligible

Job summary

Blackbird Health is seeking an Insurance Verification & Authorization Specialist to help families access care by confirming benefits, coordinating prior authorizations, and navigating payer requirements.

You'll review patient requests, verify eligibility for behavioral health services, and work with internal teams and carriers to ensure timely access to care. This fully remote role follows Eastern Time hours and offers hourly compensation of $23-$25 with benefits.

Qualifications

• Experience in healthcare insurance verification, eligibility, benefits determination, prior authorizations, or referrals.
• Strong understanding of insurance terminology including copays, coinsurance, deductibles, and out-of-pocket costs.
• Exceptional attention to detail with the ability to manage high-volume workflows and resolve coverage discrepancies.
• Strong communication, organizational, and problem-solving skills with patients, insurance carriers, and internal teams.
• Experience with behavioral health insurance benefits or prior authorizations is a plus.
• Familiarity with EHR systems such as Athenahealth and insurance portals; maintain patient confidentiality.

Responsibilities

• Verify insurance eligibility, coverage, and behavioral health benefits for new and existing patients.
• Review patient inquiries to confirm age, location, insurance participation, and service eligibility.
• Identify plan complexities and payer-specific coverage requirements.
• Obtain, submit, and track prior authorizations and referrals to ensure timely access to care.
• Communicate with insurance carriers to resolve coverage discrepancies and explain patient financial responsibilities.
• Manage high-volume requests through internal ticketing and EHR systems, maintaining accurate documentation.

Skills

Insurance verification

Eligibility

Benefits determination

Prior authorizations

Referrals

HIPAA compliance

Tools

Athenahealth

Insurance portals

Job description

Blackbird Health is seeking an Insurance Verification & Authorization Specialist to help families access care by confirming benefits, coordinating prior authorizations, and navigating payer requirements.

You'll review patient requests, verify eligibility for behavioral health services, and work with internal teams and carriers to ensure timely access to care. This fully remote role follows Eastern Time hours and offers hourly compensation of $23-$25 with benefits.