Remote Insurance Verification Associate I

cincinnatichildrens; United States; Remote; USD 26,000 - 32,000; Full time

Job summary

Cincinnati Children's is hiring an Insurance Verification Representative I to support timely patient care by confirming insurance coverage and obtaining authorizations for scheduled and inpatient services. In this entry‑level role, you will work with payer systems, medical records, internal partners and families to keep accounts accurate and help reduce avoidable delays.

This fully remote position requires residency within the 50‑mile tri‑state radius.

Qualifications

• High school diploma or equivalent.
• 0+ years of related work experience; no directly related experience is required.
• Helpful experience includes insurance verification, registration, financial clearance, admitting, billing, pre‑authorization or other healthcare revenue cycle work.

Responsibilities

• Collect and verify insurance information and patient demographics, obtain insurance authorizations, and enter information into required systems.
• Work independently and collaboratively to manage assigned work queues and meet productivity expectations.
• Use payer portals, medical records and other systems to confirm receipt of or obtain pre-authorization for services and medications.
• Serve as a liaison among billing, admitting, outpatient services, Patient Financial Services, Utilization Review and other departments.
• Contact internal and external partners to resolve issues, and elevate system errors or recurring work‑queue problems appropriately.
• Help confirm insurance eligibility, referrals and authorizations with minimal stress to patients and families.

Skills

Payer processes

Insurance portals

Clear communication

Organization

Team collaboration

Education

High school diploma or equivalent

Tools

Epic EHR

Insurance portals

Job description

Cincinnati Children's is hiring an Insurance Verification Representative I to support timely patient care by confirming insurance coverage and obtaining authorizations for scheduled and inpatient services. In this entry‑level role, you will work with payer systems, medical records, internal partners and families to keep accounts accurate and help reduce avoidable delays.

This fully remote position requires residency within the 50‑mile tri‑state radius.