Remote Insurance Sales and Service Agent (P&C licensed)

MCI; Wichita (KS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Paid Training

Casual Dress Code

Job summary

MCI is seeking call center insurance agents in Wichita, KS. The role involves full lifecycle customer service, assisting customers with understanding their coverages, and selecting appropriate products.

Ideal candidates are positive, persuasive, and driven with excellent communication and organizational skills. This opportunity includes comprehensive training, and career advancement prospects in several areas.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• The ability to type swiftly and accurately (20+ words a minute).
• Basic understanding of Windows operating system.
• Must be customer service oriented.

Responsibilities

• Interact with customers to resolve support issues.
• Sell new products and services.
• Document and process customer orders.
• Handle inbound and outbound contacts professionally.
• Escalate issues to appropriate staff.

Skills

Customer service orientation

Organizational skills

Communication skills

Problem-solving

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI is seeking call center insurance agents in Wichita, KS. The role involves full lifecycle customer service, assisting customers with understanding their coverages, and selecting appropriate products.

Ideal candidates are positive, persuasive, and driven with excellent communication and organizational skills. This opportunity includes comprehensive training, and career advancement prospects in several areas.