Remote Insurance Internship: Client Services

M3 Insurance; Madison (MN); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Profit-sharing

Flexible work environment

Paid parental leave

Volunteer opportunities

Job summary

M3 Insurance invites students to join our Business Insurance Internship Program, designed to launch a long-term career in insurance client services. You will explore policy management, client relationship support, and service delivery alongside our Client Management team.

In this role, you'll gain hands-on experience with policy reviews, documentation, and service requests. You will learn to assist with certificates, audits, and data entry in Epic, while building foundational skills for a career

Qualifications

• High school diploma or equivalent is required.
• Interested in business, operations, or insurance degree trajectory.
• Strong attention to detail and organizational skills.
• Interest in client service management.
• Proficiency with Windows-based software is preferred.

Responsibilities

• Shadow Client Service staff in client interactions and policy management activities.
• Learn to respond promptly and accurately to clients' service needs.
• Assist with certificates, audits, dividends, and policy reviews within service standards.
• Support processing of policy new and renewal information and Epic data entry.
• Review new and renewal policies within Epic for accuracy.
• Help create summaries of insurance to send with policies.
• Review endorsements and original requests for accuracy.
• Prepare binders, certificates of insurance, and other documents.
• Enter data accurately in Epic.

Skills

Attention to detail

Organizational skills

Client service mindset

Academic motivation

Education

High school diploma or equivalent

Pursuing business/ operations/ insurance degree (junior/senior)

Tools

Microsoft Windows software

Job description

M3 Insurance invites students to join our Business Insurance Internship Program, designed to launch a long-term career in insurance client services. You will explore policy management, client relationship support, and service delivery alongside our Client Management team.

In this role, you'll gain hands-on experience with policy reviews, documentation, and service requests. You will learn to assist with certificates, audits, and data entry in Epic, while building foundational skills for a career