Remote Insurance Customer Service Representative (Unlicensed)

Talentify.io; United States; Remote; USD 48,000 - 70,000; Full time

Job summary

A leading company seeks a Remote Insurance Customer Service Representative to engage with customers and address their needs effectively. This entry-level position offers extensive training, a supportive work environment, and opportunities for career advancement in roles such as Supervisor and Trainer.

Benefits

Comprehensive health benefits after 90 days

Paid Time Off including holidays

Cash bonuses and prizes

Paid training

Qualifications

• Must be 18 years of age or older.
• One year customer service experience preferred.

Responsibilities

• Handle inbound and outbound customer contacts professionally.
• Document and process customer orders accurately.

Skills

Organizational skills

Written communication

Oral communication

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

Remote Insurance Customer Service Representative (Unlicensed)

Remote Insurance Customer Service Representative (Unlicensed)

6 days ago Be among the first 25 applicants

Employer Industry: Business Process Outsourcing (BPO)

Why Consider This Job Opportunity

• Opportunity for career advancement with paths to Supervisor, Trainer, Talent Acquisition, and Operations Management
• Incentives & Rewards: Participate in contests that include cash bonuses and prizes, ranging from electronics to vacations
• Comprehensive health benefits for full-time employees after 90 days, including medical, dental, and vision coverage
• Paid Time Off: Earn PTO and have paid holidays to take the time you need
• Paid training to develop skills while earning a paycheck
• Fun, engaging work environment with a casual dress code
  
  

What To Expect (Job Responsibilities)

• Handle inbound and outbound customer contacts in a courteous and professional manner
• Utilize knowledge and training to accurately answer customer questions and sell appropriate products and services
• Listen to customers to understand their needs and resolve issues effectively
• Document and process customer orders accurately in the appropriate systems
• Attend meetings and training sessions to stay updated on program knowledge and changes
  
  

What Is Required (Qualifications)

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Basic knowledge of Microsoft Office Suite and Windows operating system
• Ability to maintain regular attendance and punctuality
  
  

How To Stand Out (Preferred Qualifications)

• One (1) year of experience in customer service, technical support, inside sales, or administrative support in a contact center environment
  
  

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveBenefits #TrainingProvided

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Administrative and Support Services

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