Remote Insurance Claims Processor - Detail-Oriented

Outcome Insurance Solutions; Conroe (TX); Remote; USD 38,000 - 56,000; Full time

Job summary

Outcome Insurance Solutions is seeking a detail-oriented Insurance Claims or Processing Specialist to support administrative and claims-processing activities. The role focuses on accurate record-keeping, document review, and timely processing in a remote environment.

Responsibilities include reviewing claims, updating systems, requesting missing information, and maintaining confidentiality while communicating with customers and insurers. Strong attention to detail and independence are essential.

Qualifications

• High school diploma or equivalent required.
• Experience in insurance claims or administration preferred.
• Strong attention to detail and organization.
• Clear written and verbal communication.
• Proficient with basic computer tools (email, spreadsheets, data-entry).
• Ability to manage multiple tasks and meet deadlines.
• Ability to handle sensitive information responsibly and maintain confidentiality.
• Willingness to learn company procedures and insurance-related systems.

Responsibilities

• Review claims and supporting documentation for completeness and accuracy.
• Enter and maintain claim and policy information in systems.
• Identify missing information and request corrections.
• Communicate professionally with customers and insurers.
• Track claim status and deadlines.
• Organize electronic files and maintain records.
• Follow confidentiality procedures.
• Escalate complex claims for review.
• Assist with routine reports and processing updates.
• Comply with insurance regulations and privacy requirements.

Skills

Attention to detail

Organizational skills

Written and verbal communication

Time management

Discretion / confidentiality

Remote work readiness

Education

High school diploma or equivalent

Tools

Insurance software

Job description

Outcome Insurance Solutions is seeking a detail-oriented Insurance Claims or Processing Specialist to support administrative and claims-processing activities. The role focuses on accurate record-keeping, document review, and timely processing in a remote environment.

Responsibilities include reviewing claims, updating systems, requesting missing information, and maintaining confidentiality while communicating with customers and insurers. Strong attention to detail and independence are essential.