Remote Insurance Claims Associate

Auto-Owners Insurance; Willmar (MN); Hybrid; USD 50,000 - 82,000; Full time

Benefits offered by this job

Work-from-home program

Job summary

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This entry-level role handles claims under close supervision through the life-cycle of a claim, including investigation, evaluation, and claim resolution.

After initial in-person training, there could be work-from-home flexibility as defined by leadership. The position involves studying policies, learning claim procedures, and developing negotiation skills while serving agents, insureds,

Qualifications

• Bachelor’s degree or direct equivalent experience in property/casualty claims handling
• Ability to organize data, multi-task and make decisions independently
• Above average communication skills (written and verbal)
• Ability to write reports and compose correspondence
• Ability to resolve complex issues
• Ability to maintain confidentiality and data security
• Ability to effectively deal with a diverse group individuals
• Ability to accurately deal with mathematical problems, including geometry and financial documents

Responsibilities

• Investigate, evaluate, and settle entry-level insurance claims
• Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
• Learn and comply with Company claim handling procedures
• Develop entry-level claim negotiation and settlement skills
• Build skills to effectively serve the needs of agents, insureds, and others
• Meet and communicate with claimants, legal counsel, and third-parties
• Develop specialized skills including estimating and use of designated computer-based programs for loss adjustment
• Study, obtain, and maintain an adjuster’s license(s) if required by statute within the timeline established by the Company or legal requirements

Skills

Written communication

Oral communication

Data organization

Decision making

Confidentiality & data security

Diversity & inclusion

Mathematical data interpretation

Driver license

Education

Bachelor’s degree or direct equivalent experience in property/casualty claims handling

Job description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This entry-level role handles claims under close supervision through the life-cycle of a claim, including investigation, evaluation, and claim resolution.

After initial in-person training, there could be work-from-home flexibility as defined by leadership. The position involves studying policies, learning claim procedures, and developing negotiation skills while serving agents, insureds,