Remote Insurance Claims Adjuster

Naukri Mitra; United States; Remote; USD 55,000 - 68,000; Full time

Job summary

Naukri Mitra is hiring a Remote Insurance Claims Adjuster in the United States to evaluate property and casualty claims from home, ensuring fairness and regulatory compliance. The role emphasizes empathy, precision, and independent work in a digital environment.

You will communicate with policyholders and legal counterparts, manage documentation, and coordinate with underwriters and investigators to reach equitable resolutions using Guidewire and Xactimate.

Qualifications

• 2+ years of property and casualty claims adjusting or related field.
• Valid Adjuster License (multi-state preferred or willingness to obtain).
• Excellent verbal and written communication; ability to handle sensitive situations.
• Tech-savvy, organized, and able to work independently in a digital environment.
• Empathetic, resilient, and fair.

Responsibilities

• Review and process insurance claims remotely with fairness and regulatory compliance.
• Communicate with policyholders, third parties, and legal representatives with professionalism.
• Maintain accurate digital records and adjust claim files with real-time updates.
• Collaborate with underwriters, investigators, and legal advisors to reach equitable resolutions.
• Use critical thinking to identify potential fraud and escalate appropriately.
• Navigate claims management systems, CRM tools, and digital platforms for secure processing.

Skills

Communication skills

Tech-savvy

Detail-oriented

Empathy

Remote work

Education

Adjuster License

Tools

Guidewire

Xactimate

CRM systems

Job description

Remote Insurance Claims Adjuster Annual Salary: $61,557 Location: Remote | Full-Time

About the Role At the heart of every insurance claim is a story—often one of disruption, difficulty, and uncertainty. As a Remote Insurance Claims Adjuster, you have the unique opportunity to guide individuals through life’s most challenging moments with compassion, clarity, and care. We believe that behind every file is a person deserving respect and dignity, and we’re looking for someone who understands the technical side of claims and the human side. This role invites you into an inclusive workplace where your voice matters, your values align with purpose, and your work contributes to a greater good. Join a team that thrives on empathy, transparency, and shared success, where every member plays a vital role in creating a supportive and forward-thinking work-from-home environment.

Key Responsibilities of a Remote Claims Adjuster

• Claims Evaluation I review, analyze, and process various insurance claims remotely, focusing on fairness and efficiency and ensuring compliance with state and federal regulations.
• Customer Communication Communicate with policyholders, third parties, and legal representatives with empathy and professionalism throughout the claims process.
• Documentation Management Maintain accurate digital records, adjust claim files as needed, and ensure all documentation reflects real-time updates.
• Collaborative Decision-Making Partner with cross-functional teams, including underwriters, investigators, and legal advisors, to reach sound, equitable resolutions.
• Fraud Prevention Use critical thinking and investigative tools to identify potential fraudulent activities and escalates appropriately.
• Technology Proficiency Navigate claims management systems, CRM software, and other digital platforms to ensure smooth, secure processing.

Inclusive Remote Work Environment

A Culture of Belonging You’ll be part of a diverse team that functions cohesively, despite geographic distance, through intentional collaboration and shared values. We champion work-life harmony by promoting flexibility, regular team check-ins, and wellness resources.

Supporting Employee Well-being Whether you’re adjusting a homeowner’s claim from a small town or assisting a family navigating auto loss in a city, your impact is tangible and valued. From virtual coffee chats to inclusive wellness initiatives, we prioritize employee connection and mental health.

Technology and Tools Platforms and Systems You'll Use

• Modern Claims Management Platforms (e.g., Guidewire, Xactimate)
• Digital Communication Tools (Slack, Zoom, MS Teams)
• Secure Document Storage Systems
• Policy and Compliance Databases
• CRM Integration Tools
• Automated Claims Workflow Systems

Candidate Qualifications and Experience

Core Requirements 2+ years of experience in adjusting property and casualty insurance claims or a related field.

• Valid Adjuster License (multi-state preferred or willingness to obtain).
• Exceptional verbal and written communication abilities, with proven success in managing sensitive interactions, fostering positive relationships, and handling sensitive situations.
• Tech-savvy, organized, and detail-oriented with an ability to work independently in a fast-paced digital environment.
• A mindset rooted in empathy, resilience, and fairness.
• Comfortable working remotely and proactively contributing to team goals.

Preferred Experience

• Experience with remote adjusting, catastrophe claims, or bilingual language skills.

Why Choose Us

Commitment to Diversity and Inclusion We embrace a fair and equitable hiring philosophy that welcomes individuals from all walks of life. We are committed to building a diverse team. Our leadership includes individuals from historically underrepresented backgrounds, and we’ve cultivated a workplace where career advancement doesn’t require code-switching.

Real Stories of Employee Support

When one of our adjusters, who previously felt marginalized in other environments, shared how they finally felt "seen and supported," we knew we were on the right track.

Career Development and Advancement Pathways to Grow

We offer continuous learning opportunities, guided support systems, and career development tailored to your goals. Whether you're interested in leadership, specialization (such as catastrophe claims), or expanding into compliance or underwriting, we invest in your long-term journey.

Recognition and Rewards

We celebrate success together. From spotlight awards to team retreats and virtual recognition events, your work will be noticed.

Building a Global Workforce

Applications are open to professionals from the United States, Canada, United Kingdom, European Union, Australia, India, and many other international regions.