A local insurance agency is seeking an Account Representative to enhance customer relations and support agency operations. The role includes providing information about insurance products, assisting with policy applications, and maintaining accurate customer records. Ideal candidates will possess strong communication skills and prior customer service or sales experience. Competitive hourly compensation is offered, along with various benefits and the opportunity for career advancement.
Qualifications
Experience in customer service or sales preferred.
Responsibilities
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
Inbound calls handling and route calls to team members.
Weekly training updates with staff.
Skills
Communication and interpersonal skills
Detail-oriented
Ability to multitask
Job description
A local insurance agency is seeking an Account Representative to enhance customer relations and support agency operations. The role includes providing information about insurance products, assisting with policy applications, and maintaining accurate customer records. Ideal candidates will possess strong communication skills and prior customer service or sales experience. Competitive hourly compensation is offered, along with various benefits and the opportunity for career advancement.